One call does it all
Once we have received your quote request our team will give you a call back to evaluate and price your job. Not all quotes can be done over the telephone, should you require a home/site visit we will attend and provide a free no obligation estimate.
Once you have accepted the estimate, our trained professionals will carry out the work quickly and efficiently to the best possible standard.
BTVC, originally known as budget tv centre set up in 1986, has over 30 years experience
working in the industry with brown goods, white goods and electrical work.
BTVC has seen many successes over the years including winning customer service and best service centre national awards for a number of different manufacturers, service agents and insurance companies.
BTVC cater for consumer appliance repairs including both ‘Brown’ and ‘white goods’.
BTVC carry out electrical inspecting and testing work as well as all forms of electrical remedial work for domestic, industrial and commercial customers.
We are based in Earlston in the Scottish Borders but we cover the areas of Scottish
Borders, Edinburgh, Lothian’s, Falkirk, Glasgow, Newcastle and Northumberland.
Electrical – I was pleased with the service I received and the electrical team went above and beyond what was needed by doing an extra repair job for me at the same time.
CHRIS STEWART – Operations Manager
Chris obtained retail operations and business management qualifications and then went on to successfully run three different companies over a period of 10+ years pushing each one to new heights. Chris holds multiple national records for high performance. When Chris says a target can be hit your can rest assured it will be.
Favourite Quote: “The man that says he can and the man that says he can’t are both usually correct”
LAURA MURRAY – Office Manager
Laura Murray has over ten years experience working for BTVC and during this time has worked her way up to office manager. Laura has gained a great understanding in customer relations and systems used to monitor level of service provided. Laura key role is managing and scheduling jobs on behalf of both the repair and electrical departments.
Favourite Quote “Dreams don’t work unless you do”
EDDIE PRITLOVE – White Goods Manager
Eddie has been a white goods engineer for thirty years gaining a deep understanding of the requirements of the trade. Eddie has also run his own company giving him an understanding of all the different aspects of successfully managing customers, contracts, stock control and the administrative side of handling jobs.
Favourite Quote: “Striving for success without hard work is like trying to harvest where you haven’t planted”
PAUL STEWART – Brown Goods Manager
Paul Stewart is a time served engineer of over 15 years with BTVC and has participated in all areas of the company over the years giving him a great understanding for what makes the company run smoothly.
Favourite Quote: “Your Future is created by what you DO TODAY not tomorrow.”
JAMES RICHARDSON – Electrical Manager
James is an approved Electrician and the quality supervisor for BTVC with NICEIC. Although James is young he has proved himself to be able to organize and coordinate large jobs in tight time frames while adhering to following correct codes of practice. James has shown his ability to manage staff, tools, stock as well as being a wiz on the administrative and digital side of the business. James regularly receives very positive feedback from contracts and clients about his willingness to go over and above as well as displaying an understanding for the electrical sector that proceeds tradesmen with decades of further experience.
NIALL PATTERSON – Design & Marketing
Niall has successfully built his own two companies and is highly skilled in computers/website design. As well as this Niall assists with contracts and tenders for the company
Favourite Quote: “I would rather be exhausted from the hard times that breed success than well rested from achieving nothing”